Legal & Compliance

Privacy Policy

Your privacy is our priority. Learn how Charvik Products collects, uses, and protects your personal information.

Last Updated: January 28, 2026

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Introduction

Our commitment to your privacy

Charvik Products ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or contact us for business enquiries. By using our services, you agree to the terms outlined in this policy.

Information We Collect

Data we gather from your interactions

Personal Information

  • Name, company name, and job title
  • Email address and phone number
  • Business address and location

Business Information

  • Product enquiries and specifications
  • RFQ (Request for Quotation) details
  • Industry and application requirements

Technical Data

  • IP address and browser type
  • Device information and operating system
  • Website usage patterns and analytics

How We Use Your Information

Purpose of data collection

Respond to enquiries and RFQs
Provide product information and quotes
Process orders and deliveries
Improve customer experience
Send business communications
Analyze website performance
Comply with legal obligations
Maintain business relationships

Information Sharing

How we share your data

We Do NOT:

Sell, trade, or rent your personal information to third parties for marketing purposes.

We MAY Share With:

  • Internal teams for operational purposes
  • Trusted service providers (with strict agreements)
  • Legal authorities when required by law
  • Business partners for order fulfillment

Data Security

How we protect your information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

SSL/TLS Encryption
Secure Data Storage
Access Controls
Regular Security Audits
Employee Training
Incident Response Plan

Cookies & Tracking

How we use cookies

Our website uses cookies to enhance user experience, analyze traffic, and remember your preferences. You can control cookie settings through your browser.

Types of Cookies We Use:

  • • Essential Cookies (required for site functionality)
  • • Analytics Cookies (to understand usage patterns)
  • • Preference Cookies (to remember your settings)

Third-Party Links

External website disclaimer

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Policy Updates

How we notify you of changes

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be reflected on this page with an updated revision date.

Note: Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Us

Questions about our privacy policy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please don't hesitate to contact us:

We aim to respond to all privacy-related inquiries within 48 business hours.

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Last Updated: January 28, 2026